SafulPay ‐ Welcome to Financial Inclusion

Privacy Statement

Welcome to "SAFULPAY," a fintech product committed to safeguarding your privacy and providing secure financial services. This Privacy Policy aims to explain how we collect, use, disclose, and protect your personal information. By using "SAFULPAY," you consent to the practices described in this policy.

Information We Collect

Personal Information

For Personal, Joint, Agent, and Merchant Accounts, we may collect the following:

Full Name
Contact Information (Email Address, Phone Number)
Date of Birth
Residential Address
Identification Information (e.g., Passport, ID card)

Financial Information

For Bank Transfer, Top-up, P2P Payment, and Bill Payment services, we collect:

Bank Account Details
Transaction History

Usage Data

We may gather information related to your use of "SAFULPAY," including:

Login Times
Features Used
Device Information (e.g., device type, operating system)

How We Use Your Information

Provide Services

We use your information to:

Facilitate Bank Transfers, P2P Payments, Top-up, and Bill Payments.
Customize and enhance your experience with personalized services.

Account Management

We process your data for managing Personal, Joint, Agent, and Merchant Accounts.

Security and Fraud Prevention

We monitor transactions for:

Detection of fraudulent activities.
Ensuring the security and integrity of your account.

Customer Support

We utilize your information to:

Respond to inquiries and provide assistance.

Marketing and Promotions

With your consent, we may send promotional offers, updates, and information about our services. You have the option to opt out of these communications at any time.

Information Sharing

Third-Party Service Providers

We may share your information with trusted third-party service providers to assist in delivering our services. These providers are bound by confidentiality and data protection agreements.

Legal Compliance

We may disclose information if required by law or in response to valid legal requests.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You have the right to:

Access, correct, or delete your personal information.
Request a copy of your data.

Children's Privacy

"SAFULPAY" is not intended for use by individuals under the age of 13.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the app.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@techengood.com Or +232-77-076235 / +232-77076237

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