Welcome to "SAFULPAY," a fintech product committed to safeguarding your privacy and providing secure financial services. This Privacy Policy aims to explain how we collect, use, disclose, and protect your personal information. By using "SAFULPAY," you consent to the practices described in this policy.

Personal Information

For Personal, Joint, Agent, and Merchant Accounts, we may collect the following:

• Full Name.
• Contact Information (Email Address, • Phone Number).
• Date of Birth.
• Residential Address.
• Identification Information (e.g., Passport, ID card).

Financial Information

For Bank Transfer, Top-up, P2P Payment, and Bill Payment services, we collect:

• Bank Account.
• Details of Transaction History.

Usage Data

We may gather information related to your use of "SAFULPAY," including:

• Login Times.
• Features Used.
• Device Information (e.g., device type, operating system).

Provide Services

We use your information to:

• Facilitate Bank Transfers, P2P Payments, Top-up and Bill Payments.
• Provide and improve our services.
• Personalize user experiences and offer .
• Comply with legal and regulatory requirements.
• Customize and enhance your experience with personalized services and relevant features.

We process your data for managing Personal, Joint, Agent, and Merchant Accounts.

Security and Fraud Prevention

We monitor transactions for:

• Detection of fraudulent activities.
• Ensuring the security and integrity of your account.

We utilize your information to:

• Respond to inquiries and provide assistance.

With your consent, we may send promotional offers, updates, and information about our services. You have the option to opt out of these communications at any time.

Third-Party Service Providers

We may share your information with trusted third-party service providers to assist in delivering our services. These providers are bound by confidentiality and data protection agreements.

Legal Compliance

We may disclose information if required by law or in response to valid legal requests.

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

You have the right to:

• Access, correct, or delete your personal information.
• Request a copy of your data.
• Withdraw consent for data processing at any time.

"SAFULPAY" is not intended for use by individuals under the age of 13.

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the app.

If you have any questions or concerns about this Privacy Policy, please contact us at info@safulpay.com Or +232-77-076235 / +232-77076237